A Commercial Connection Agreement (CCA) is an agreement between Canyon Lake Water Service Company (CLWSC) and the Commercial Customer/ Property Owner that is required in order to provide domestic water, wastewater and/or reuse water to the commercial site. Stand-by service and/or a fire hydrant can be requested as well. CLWSC Contracts Administrator will work with you to complete all required documentation and to develop the estimate for work required to provide services to your commercial property.
Send documents to New Service. Contact information is available on our Contact CLWSC page.
Results
The results of the Tap Inquiry will be given to our Contracts Administrator who will complete a Commercial Connection Agreement package for your signature.
In certain areas, CLWSC provides wastewater services or may include wastewater charges on your water service bill on behalf of another provider. When you apply for new service, the CLWSC specialist will discuss with you if this applies to your location.
Key Terms
Qualified Service Applicant
A "qualified service applicant" is an applicant who has:
Met all of the Utility's requirements of service contained in the CLWSC tariff, TCEQ rules and/or TCEQ order
Has made all payments of required fees
Has provided all necessary easements and rights-of-way necessary to provide service to the requested location, including staking said easements or rights-of-way where necessary
Delivered an executed Customer Service Inspection certificate to the Utility
Has executed a Customer Service Application for each location to which service is being requested. Copy of the CLWSC Tariff can be found on the Billing - Rates & Regulations page
Commercial Customer
A Commercial Customer is defined as a business applicant who places unique or non-standard service demands on the system (>5/8” meter). Commercial Customers may be required to provide contributions in aid of construction for the actual costs of any additional facilities required to maintain compliance with the TCEQ minimum design criteria for water production, treatment, pumping, storage and transmission.
LUE Charge
The Living Unit Equivalents (LUE) charge is part of the fees required to obtain domestic water service. An LUE or Living Unit Equivalent is a planning tool which is a measure of the typical flow of water used or wastewater produced by a single family residence. One LUE equals 313 gallons per day.
Security Deposit
A Commercial Security Deposit is also due from the Commercial Customer equal to 1/6 of the estimated annual bill or $400.00. This deposit can be waived with a Letter of Credit from a utility company showing no penalties or late fees for the past 12 months of service.
Line Extension
In some cases, the construction of additional infrastructure may be required to extend service to a particular location. Per the CLWSC tariff section 3, the Applicant shall be responsible for all costs associated with the extension of service.
Tap
Tapping is the process of adding a branch line to a previously installed water line.
Tap Fee
The cost of connecting a home or business to the water system. Commercial Customers shall be responsible for the actual costs associated with the tapping of a line and the cost of a meter.
Standby Service
Standby or fire line may be required to provide fire suppression to a structure if deemed necessary by the Comal County Fire Marshal or Fire Code.
Actual Costs VS Estimated Fees Collected
Actual costs are the costs CLWSC actually pays for your line extension, tap and/or meter. The fees paid up front are reconciled against the actual costs after the work is performed and a credit or debit is then posted to the account.
Back Flow Prevention Device
All stand-by service lines and domestic service meters 2” and larger shall have a backflow prevention device installed on the service line as close to the CLWSC connection as possible. This protects the water system from unwanted backflow events.
Tariff
The tariff approved by the Texas Commission on Environmental Quality for CLWSC that sets forth its fees, rates and charges, rules and policies relating to water service by CLWSC, as it may be amended from time to time.
Commercial Connection Agreement Flow Chart
Establishing Service
Wastewater
Key Terms
A Commercial Connection Agreement (CCA) is an agreement between Canyon Lake Water Service Company (CLWSC) and the Commercial Customer/ Property Owner that is required in order to provide domestic water, wastewater and/or reuse water to the commercial site. Stand-by service and/or a fire hydrant can be requested as well. CLWSC Contracts Administrator will work with you to complete all required documentation and to develop the estimate for work required to provide services to your commercial property.
Inquiry
Results
Establishing Service
Required Documents
Work In Progress
Reconcile
Establishing Service
All engineered plans must be reviewed and approved and stamped by CLWSC Engineering prior to the commencement of work.
Wastewater
In certain areas, CLWSC provides wastewater services or may include wastewater charges on your water service bill on behalf of another provider. When you apply for new service, the CLWSC specialist will discuss with you if this applies to your location.
Key Terms
Qualified Service Applicant
A "qualified service applicant" is an applicant who has:
Commercial Customer
A Commercial Customer is defined as a business applicant who places unique or non-standard service demands on the system (>5/8” meter). Commercial Customers may be required to provide contributions in aid of construction for the actual costs of any additional facilities required to maintain compliance with the TCEQ minimum design criteria for water production, treatment, pumping, storage and transmission.
LUE Charge
The Living Unit Equivalents (LUE) charge is part of the fees required to obtain domestic water service. An LUE or Living Unit Equivalent is a planning tool which is a measure of the typical flow of water used or wastewater produced by a single family residence. One LUE equals 313 gallons per day.
Security Deposit
A Commercial Security Deposit is also due from the Commercial Customer equal to 1/6 of the estimated annual bill or $400.00. This deposit can be waived with a Letter of Credit from a utility company showing no penalties or late fees for the past 12 months of service.
Line Extension
In some cases, the construction of additional infrastructure may be required to extend service to a particular location. Per the CLWSC tariff section 3, the Applicant shall be responsible for all costs associated with the extension of service.
Tap
Tapping is the process of adding a branch line to a previously installed water line.
Tap Fee
The cost of connecting a home or business to the water system. Commercial Customers shall be responsible for the actual costs associated with the tapping of a line and the cost of a meter.
Standby Service
Standby or fire line may be required to provide fire suppression to a structure if deemed necessary by the Comal County Fire Marshal or Fire Code.
Actual Costs VS Estimated Fees Collected
Actual costs are the costs CLWSC actually pays for your line extension, tap and/or meter. The fees paid up front are reconciled against the actual costs after the work is performed and a credit or debit is then posted to the account.
Back Flow Prevention Device
All stand-by service lines and domestic service meters 2” and larger shall have a backflow prevention device installed on the service line as close to the CLWSC connection as possible. This protects the water system from unwanted backflow events.
Tariff
The tariff approved by the Texas Commission on Environmental Quality for CLWSC that sets forth its fees, rates and charges, rules and policies relating to water service by CLWSC, as it may be amended from time to time.
TCEQ
The Texas Commission on Environmental Quality.